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Basic


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  • Live Chat
  • Customized Web Widget
  • User Group Management
  • Manual Chat Routing

Standard


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  • All features in Basic edition
  • Mobile SDK
  • Auto Chat Routing
  • Customized Ticket Template
  • Ticket Management

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Professional


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  • All features in Standard edition
  • Customized Advertisement
  • Colleague Chat
  • Monitoring Chat History
  • Pre-Chat Survey
  • Chat Assignment
  • Ticket Event

Enterprise


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  • All features in Professional edition
  • Preview Message
  • Reporting
  • Role and Permission
  • Ban Visitor / IP Address

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Find the right one for you

Basic Standard Professional Enterprise
Instant Messaging
Chat
Upload Images / Documents
Emoji
Company Info
Company Contact Details
Advertisement
CS Avatar
Satisfaction Rating
Pre-Greeting Message
Auto Response
Leave Offline Message
Export Chat to Email
Notification Sound
Pop Up Notification
Mobile SDK
Web Chat
Customer Relationship Management
Chat
Visitor Details
Emoji
Upload Images / Documents
Quick Reply
Rating Request
Preview Message
Pop Up Notification
Transfer Chat
Past Chat
Colleague Chat
Monitoring
Chat History
Customization
CS Avatar
User Group Management
Company Logo
Company Info
Company Contact Details
Advertisement
Web Widget Icon / IM Theme Colour
Mobile Widget Icon / IM Theme Colour
CRM Chat Bubble Colour
Email Notification Template
Ticket Template
Manual Chat Routing
Auto Chat Routing
Chat Limit
Return Visitor Assignment
Pre-Greeting Message
Auto Response Message
Auto End Chat
Auto Transfer Chat
Leave Offline Message
Quick Reply
Pre Chat Survey
Chat Assignment
Enquiry Type
Ticket Tag
User Tag
Ticketing
Ticket Management
Ticket Event
Public Reply
Private Reply
Upload Images / Documents
Merge Ticket
Email Notification
Analytics
Dashboard
Chat Performace Report
Security
Role and Permission
Ban IP Address
Ban Visitor
SSO with IM Component
SSL Encryption
Data Security